Customer Service

Kawasaki Robotics strives to provide the best possible service and support to keep your robots operating smoothly and without interruption.

We are here to keep your system running efficiently. We have experienced technical support personnel, in offices around the country, ready to assist you with installation, startup, maintenance, troubleshooting, repair, and spare parts.

You can rely on us to maximize uptime, we have service and support available 24 hours a day.

Training

Kawasaki Robotics (USA), Inc., has been providing quality training and documentation since 1987. All Training and Documentation staff are professionals who possess numerous years of experience working within the robotics industry on many types of robotic systems and applications. Because of this experience, Kawasaki Robotics (USA), Inc., is capable of providing in-depth, comprehensive training and documentation, for robot operation, programming, and electrical and mechanical maintenance.

We are eager to put our skills and knowledge to work for you, and we are confident that you will be pleased with the results.

Engineering

Kawasaki has a complete staff of highly skilled engineers who specialize not only in the field of robotics but also electrical controls, mechanical design, welding, paint application, project management, and manufacturing systems engineering.

We can provide engineering services ranging from phone support and application assistance all the way to complete concept, design, build, test, and installation of single or multiple robot production systems.

Contact Us: By Phone: Via Email: For troubleshooting questions and assistance (248) 446-4277 Customer Service For on-site service assistance (248) 446-4277 Customer Service To order spare parts and check on the status of a parts order (248) 446-4289 Customer Service For repairs (248) 446-4267 Customer Service For refurbish and rebuild services (248) 446-4264 Customer Service To schedule a training class (248) 446-4298 Training To order documentation (248) 446-4298 Training To speak with our sales department (248) 446-4210 Sales For engineering questions and assistance (248) 446-4259 Engineering